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All sales are non-refundable. In the unlikely event that damage is incurred during shipping, you will be entitled to a full refund. Should this happen, please email images of damage to info@larasmithstudios.com within 2 working days of receipt. After this time, we cannot accept responsibility for the damage. goes here
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A commission piece generally takes around 3 months, from initial discussion to owning your bespoke piece. If you are wanting something sooner then please get in touch as sometimes exceptions can be made during less busy periods.
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With bespoke artworks, I work with you every step of the way to make sure that we’re both on the same page and I’m happy to say that I’ve never had a situation where a client hasn’t liked their commissioned piece. Take a look at my commissions page here to see how the process works.
A commission can be rejected upon completion, however the 50% deposit is non-refundable.
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Yes, I offer Klarna which allows you to spread the cost of a painting over 3 months. Select ‘Klarna’ at checkout.
Klarna is not available for commission pieces, however the cost of a commission is split in to two payments (a 50% deposit at the start and 50% upon completion)
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Display away from direct sunlight and prolonged exposure to heat or damp conditions.
Avoid hanging above radiators, fireplaces, or in bathrooms.
Handle by the frame or edges only and avoid touching the painted surface.
To remove dust, gently use a soft, dry brush. Do not use water, cleaning products, or sprays.
If storing the artwork, keep it upright and ensure nothing touches the painted surface.